Measuring and tracking a change
Every change, however small, needs a proportionate response. By assessing the size and scope of a change early, you will be able to determine just how much resource and effort you are likely to need.
Our approach is based around the ChangeFootprint®. This is an easy to use tool to track and measure the impact and realized benefits, promised and delivered, during a change. The weight, phasing and content of your message, and the way feedback is integrated in the conversation, can then be better targetted and guided as a result.